North San Diego Business At Large
Show Notes: December 7, 2012
In this episode I’ll be speaking with Francine Otterson, Service Desk West, about IT and software solutions for small business. Francine’s mission for Service Desk West has been to create a foundation that provides comprehensive full-service business technology solutions that focuses on their customers business first and the technology second.
Her direct knowledge and expertise include
- Business knowledge and management
- Process and performance improvement
- SharePoint design and administration
- SharePoint training provided at a variety of levels in both the corporate and small business settings.
- Access Database development and support
- Expert level Microsoft Office: Outlook, OneNote, Excel and Word support and customization
- Microsoft Windows support
- Training – customized individual to corporate level
- Wide range of technical support for networking, telecom, hardware and software
- Service Desk/Help Desk start-ups and transitioning existing to mature models
Category: Online Radio Show